Google Workspace vs Zoho: Which Productivity Suite is Better for Small Businesses?
As a small business owner, choosing the right productivity suite can be a daunting task. There are many options available, from the traditional Microsoft Office to cloud-based solutions like Google Workspace and Zoho. In this blog post, we'll focus on comparing two popular cloud-based productivity suites: Google Workspace and Zoho.
Pricing
One of the most significant factors that small businesses consider is pricing. Google Workspace has three pricing plans: Business Starter, Business Standard, and Business Plus. The starter plan costs $6/user/month, while the standard plan costs $12/user/month, and the plus plan costs $18/user/month. On the other hand, Zoho has four pricing plans: Free, Standard, Professional, and Enterprise. The Standard plan, which is most popular among small businesses, costs $12/user/month. We can safely say, Zoho is slightly cheaper in this category.
Features
Both Google Workspace and Zoho offer email, document creation, and collaboration features. However, there are a few notable differences in the features they offer. Google Workspace has a more robust set of tools for collaboration, such as Google Drive and Google Meet. Zoho, on the other hand, offers an all-in-one solution, including project management, CRM, and invoicing tools. If you're looking for a complete solution that can manage your business operations, Zoho might be the better choice for you.
Integrations
Integrations are crucial for small businesses that want to streamline their operations. Google Workspace integrates with many third-party apps, including Salesforce, Trello, and Slack. Zoho, on the other hand, offers integrations with over 300 third-party apps, including QuickBooks, Zapier, and G Suite. Therefore, Zoho is a better choice when it comes to integrations.
Customer Support
Small businesses require prompt customer support as they may encounter issues that can affect their operations. Google Workspace offers support through email, chat, and phone, while Zoho offers these support channels plus a knowledge base and community forum. Both provide excellent customer support, but Zoho's additional channels make it a winner in this category.
Conclusion
In conclusion, both Google Workspace and Zoho are great productivity suites for small businesses to consider. Google Workspace is an excellent choice if you need a comprehensive suite with a focus on collaboration, while Zoho is better suited for businesses that require an all-in-one solution. Both provide ample integrations, but Zoho has the edge when it comes to the number of integrations and channels for customer support.
So, which one is better? It depends on your business needs. Therefore, we recommend that you evaluate your business needs, compare the features and pricing, and then decide which productivity suite suits you best.